Every completed job triggers the same polite, on-brand review request from your business. Customers get a direct path to share an honest Google review, while an optional private-feedback channel gives them another way to talk with you directly.
Great work does not automatically become public proof. A clear, timely request gives every customer the same easy opportunity to share their experience.
You both do good work. They've just been asking every customer, every time, for two years. The gap compounds. Closing it is mostly a question of starting.
The experience is still fresh when the job ends. Two days later, life moves on. A week later, the moment—and the review they meant to leave—may be gone.
When the surrounding reviews are stale, one difficult experience can define the first impression. A consistent stream of honest reviews gives customers a more complete picture over time.
Review count, recency, and rating can support local visibility while giving shoppers current proof. An irregular review history makes it harder to compete when customers compare nearby options.
No new app on your phone, no remembering to text customers, no awkward asks. The system sends the same request to every eligible customer, in your voice, at the right moment.
The trigger is whatever you already do, closing a ticket in your CRM, marking the invoice paid, or a one-tap button on your phone after a service call. We meet your workflow where it lives.
Within a few hours of job completion, a friendly message goes out from your business asking how things went. Written in your voice, signed by you, never spammy. One nudge if they don't respond. That's it.
Each request includes the same direct Google review opportunity. A separate private-feedback option is available to every customer who would rather start a conversation with your team; it never replaces or limits the public review link.
Text and email written in your voice, with your name, your business, your phrasing. Not the generic "We value your feedback" your customers ignore.
Not 30 seconds after the job and not a week later. The request arrives after the interaction ends, while the details are still fresh.
Every eligible customer sees the same neutral invitation and direct Google review link. No sentiment screening, star-based branching, or selective asks.
Text-first because it works best, email backup, plus optional printed QR-code cards your techs can hand customers in person on the way out.
If you're on Jobber, ServiceTitan, Housecall Pro, or similar, we plug straight in. If you don't have a CRM, the Automation Suite includes one that handles this and a lot more.
See which jobs triggered requests, whether messages were delivered, and when a reminder is due. Review the process without asking staff to maintain a manual tracker.
No filtering by sentiment, no incentives, and no asking only the customers most likely to leave a positive rating. Every eligible customer gets the same direct opportunity to leave an honest Google review.
Private feedback remains a separate, optional channel for anyone who wants a direct conversation with your team. Choosing it is never required before posting publicly, and it does not change whether the customer can access the Google review link.
We confirm what your current review process needs before recommending software, services, or an investment.
We review your Google profile, request timing, customer journey, current tools, and follow-up process to find where reviews and private feedback are falling through.
Book a CallIf review automation is the right next move, we recommend the smallest practical install—standalone or inside the Automation Suite. You receive the scope, timeline, support plan, and investment in writing before you decide.
Contact Chris →Start with a free Pressure Test. We will examine your review process alongside your calls, forms, and follow-up, then recommend the smallest practical fix and put the scope in writing.