More consistent Google reviews,
without remembering to ask.
Every completed job triggers the same polite, on-brand review request from your business. Customers get a direct path to share an honest Google review, while an optional private-feedback channel gives them another way to talk with you directly.
Make it easier to ask for honest feedback.
Great work does not automatically become public proof. A clear, timely request gives every customer the same easy opportunity to share their experience.
Check how customers are asked.
If review requests depend on someone remembering each job, we look at whether a consistent process would help. Every eligible customer should receive the same neutral opportunity.
Choose suitable timing.
The request should arrive at a useful point after the work. Timing depends on when the customer has had enough experience to give meaningful feedback.
A quiet profile gives one review too much weight.
When the surrounding reviews are stale, one difficult experience can define the first impression. A consistent stream of honest reviews gives customers a more complete picture over time.
Fresh reviews support local visibility.
Review count, recency, and rating can support local visibility while giving shoppers current proof. An irregular review history makes it harder to compete when customers compare nearby options.
A review process the team can follow.
An agreed workflow can send the same neutral request to eligible customers through permitted channels. The team still needs a clear responsibility for replies and service feedback.
Job marked complete.
The trigger is whatever you already do, closing a ticket in your CRM, marking the invoice paid, or a one-tap button on your phone after a service call. We meet your workflow where it lives.
Customer gets a neutral request.
A message is sent at the agreed point after the work, using a channel the customer has agreed to use. Timing, reminder limits and responsibility for replies are set before launch.
Every customer gets the same ways to respond.
Each request includes the same direct Google review opportunity. A separate private-feedback option is available to every customer who would rather start a conversation with your team; it never replaces or limits the public review link.
The whole system, installed, branded, and supported.
Branded request templates
Text and email written in your voice, with your name, your business, your phrasing. Not the generic "We value your feedback" your customers ignore.
Smart timing
Not 30 seconds after the job and not a week later. The request arrives after the interaction ends, while the details are still fresh.
Equal-access review path
Every eligible customer sees the same neutral invitation and direct Google review link. No sentiment screening, star-based branching, or selective asks.
Multi-channel asks
Use text or email where the customer’s permissions allow it, with optional printed QR-code cards for an in-person review request.
CRM integration
We check whether the current tools can support the agreed workflow before deciding on an integration or a change of platform.
Reporting that's actually useful
See which jobs triggered requests, whether messages were delivered, and when a reminder is due. Review the process without asking staff to maintain a manual tracker.
Same invitation. Every customer. No review gating.
No filtering by sentiment, no incentives, and no asking only the customers most likely to leave a positive rating. Every eligible customer gets the same direct opportunity to leave an honest Google review.
Private feedback remains a separate, optional channel for anyone who wants a direct conversation with your team. Choosing it is never required before posting publicly, and it does not change whether the customer can access the Google review link.
What the system gives you
- Consistent timing after every eligible customer interaction, without relying on staff memory.
- A neutral, direct review path that is equally available to every customer.
- An optional private channel for service feedback and direct follow-up.
- Clear reporting on requests, delivery, reminders, and response activity.
Review the current process. Then agree on the work.
We confirm what your current review process needs before recommending software, services, or an investment.
Talk through the process
Use a free 30-minute call to discuss how customers are asked, the tools already in use and what would be useful to check. A written website and marketing review is a separate request.
Talk with ChrisGet a Written Scope
If review automation is the right next move, we recommend the smallest practical install, standalone or inside the Automation Suite. You receive the scope, timeline, support plan, and investment in writing before you decide.
Contact Chris →Before you book a call.
Make a consistent request for honest feedback.
Book a free 30-minute call to discuss the current review process. If changes would help, the scope, timing and cost are agreed before paid work starts.